The IOIA team realised that their current system to manage student communication with Excel sheets and Google drive was inefficient and costing money and losing revenue due to not being able to accurately capture incoming leads.
- It affected the efficiency and quality of work.
- Duplicating and time consuming data entry tasks with different excel sheets
- Failed to produce real time data and communication between management,student and team
We collaboratively agreed that IOIA needed a tailored CRM system to improve communication. An IOIA Student communication tracking system was fully developed within eight weeks, with a team of five developers.
- We developed a custom CRM and automated the activity from student registration to completion of the study.
- User and system manage very robust security throughout the system as well as enable user permissions for different team members (Virtual admin, Staff member, teacher) for accurate information.
- Student Course Management - Student Application Status, Registration, Placements List, Admission Tests and Interview, Subjects Completed and Final Grades Submission
- To-do-list - All of the communication saved in the system and next activity saved in a To- do-list
Today IOIA is an efficient and better business for employees and student to work with. They now experience:
- Track real time data to help them to improve the efficiency of the team.
- It has helped to standardise business processes with visibility of each student activity.
- Easy to maintain and schedule activities for each team member.
- Instant visibility into student and employee activities.
- The system is flexible to adopt any new business process changes.
What Can You Expect?
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